Customer FAQs

Folder for general FAQs

Do you offer gift cards?
We do not currently offer physical gift cards or certificates. However, we are able to create a gift card on our system that is linked to a phone number. ...
Tue, 18 Dec, 2018 at 12:53 PM
How long is the food good for?
The meals last for 5 days. A great idea is to set the meals you want to eat in the next few days in the fridge and then take the remainder of you meals and ...
Tue, 18 Dec, 2018 at 12:42 PM
Are clients able to come in and buy foods right then? Or do I have to order what I need prior to showing up?
We make our food fresh every morning. You absolutely can come in and grab as much or as little as you want. Everything is prepacked after we cook it and then...
Tue, 18 Dec, 2018 at 12:55 PM
How much sodium is typically in your food?
Most of our meals are below 500mg sodium, or about 21% of the average recommended daily intake. As compared to almost any place that you can buy food, our so...
Wed, 2 Jan, 2019 at 12:17 PM
What’s the process to opt in to the Fit Club?
Welcome to “FitClub”! Simple, go to and sign up. Once you’ve signed in next time you go to your nearest local store and ask our Fi...
Mon, 7 Jan, 2019 at 1:29 PM
What are your Keto options?
Our entire dinner menu is low-carb, and therefore quite keto friendly. Most of our keto clients simply add a small amount of olive oil, coconut oil, or othe...
Sun, 13 Jan, 2019 at 3:08 PM
21 Day Challenge
The 21 Day Challenge is a complimentary sit-down where we spend about an hour talking about sleep, stress, exercise, and of course nutrition to figure out wh...
Thu, 24 Jan, 2019 at 9:05 AM
What is Fit Club
Fit Club specifically is a discount program we offer. For $20 a month you get 20% off of all your purchases, many times it has paid for itself after the sec...
Thu, 24 Jan, 2019 at 1:28 PM
Menu Changes & Allergens
Every quarter we do rotate in a few menu items. As of right now, 95% of our meals do contain dairy.  We do have a few entrees that are dairy free:  Chick...
Thu, 28 Mar, 2019 at 12:56 PM
Do you have menu items that would be safe for someone with a dairy allergy?
We do offer several meals that are dairy-free. However, I would note that we do cook in a kitchen where dairy is used.
Thu, 18 Apr, 2019 at 8:21 AM